In this content, Catalystng.com will discuss the ongoing Customer Service job at TeamAce Limited.
Applications are invited from interested and qualified candidates to apply for the position of Customer Service officer at TeamAce Limited
TeamAce Limited is a recruitment, training, and management consulting company focused on helping organizations connect with qualified professionals while improving workforce performance through strategic HR solutions.
The company provides businesses with access to a broad network of skilled African talents, customized staffing solutions, and comprehensive human resource support tailored to different organizational needs.
Interested candidates seeking the Customer Service role at TeamAce Limited are advised to carefully review the job description, eligibility requirements, and application procedures before applying.
Customer Support Officer
Description:
- As the Customer Support Officer, you will manage customer interactions, resolve issues efficiently, and ensure a seamless user experience across all customer touchpoints while supporting overall service delivery.
Responsibilities
- Respond to customer inquiries across multiple channels (email, chat, and other platforms)
- Resolve customer complaints promptly and escalate complex issues when necessary
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams (Tech, Compliance, Operations) to resolve customer issues
- Monitor recurring issues and provide feedback to improve service processes
Qualifications and Requirements:
- Bachelor’s degree in Business Administration, Communications, or related field
- Minimum of 1–3 years experience in customer support, preferably within fintech or a fast-paced environment
- Strong communication and interpersonal skills
- Proficiency in customer support tools and basic Microsoft Office applications
- High attention to detail with strong problem-solving and multitasking ability.
Interested and qualified candidates for “Customer Service Officer at TeamAce Limited” should click the button below and start their application.
Social Media Executive
Description:
- As the Social Media Executive, you will be responsible for managing the company’s online presence, creating engaging content, and driving brand visibility across digital platforms.
Responsibilities
- Create, schedule, and manage content across the company’s social media platforms
- Monitor engagement, respond to inquiries, and maintain positive online community interactions
- Develop social media strategies to increase brand awareness and audience engagement
- Collaborate with internal teams to promote campaigns, products, and company initiatives
- Track performance metrics and provide reports on social media activities and growth
Qualifications and Requirements:
- Bachelor’s degree in Marketing, Mass Communication, or related field
- Minimum of 2–3 years’ experience in social media management or digital marketing in the healthcare or pharmaceutical sector.
- Strong knowledge of social media platforms, content creation, and engagement strategies
- Proficiency in social media management and basic design tools
Interested and qualified candidates for “Social media executive TeamAce Limited” should click the button below and start their application.
