A fake notice claiming that OPay would stop processing transactions from September 1, 2026, has been dismissed by the fintech company as false.
The notice, which circulated widely across social media and messaging platforms, was presented as an “Official Note” from OPay Digital Services Limited. It claimed that the company would embark on a “long indefinite break” and suspend transactions and account-related services until further notice.
The message also urged customers to withdraw their funds “as soon as possible” to avoid inconvenience, triggering concern among some users who reportedly moved to empty their accounts.
However, OPay, through its verified X account on Sunday, August 30, 2026, described the notice as fake and doctored to mislead Nigerians.
The company said: “This is false. OPay is not going on break by September. We are here, and we are going nowhere!”
OPay assured customers that its offices across Nigeria, including those in Lagos and Abuja, remain open and fully operational.
The fintech company added that customers, merchants and partners can continue to access its services without disruption, while urging the public to rely only on its official communication channels for accurate information.
The latest incident is not the first time OPay has had to debunk rumours about an alleged shutdown.
In March 2026, reports claimed that OPay offices had been sealed by the Nigeria Revenue Service over alleged tax issues. The company rejected the claim, explaining that the matter was connected to an industry-wide directive concerning the display of certain statutory charges and did not constitute a shutdown.
Similarly, in 2024, a WhatsApp message claimed that OPay was planning to leave the Nigerian market and advised customers to withdraw their funds. Fact-checkers later found the claim to be false after OPay denied having any plans to exit Nigeria.
In November 2025, the company also reassured customers that their accounts and deposits remained safe, intact and accessible following another wave of shutdown rumours.
The repeated circulation of false claims involving financial institutions highlights the speed at which misinformation can spread online. Such messages can cause unnecessary panic and potentially expose users to fraudsters who may pose as bank or fintech representatives offering assistance.
Customers who receive messages announcing a sudden shutdown or urging them to immediately transfer or withdraw their funds are advised to verify the information through OPay’s official communication channels before taking any action.
See OPay’s X post dismissing the viral shutdown claims as false below:
🚨 This is FALSE!
— OPay (@OPay_NG) August 30, 2026
OPay is not going on break by September. We’re here, and we’re going nowhere! 💚
True OPay users know how to identify our official communications. Take a closer look at the viral post and you’ll spot the red flags.
Always verify before you share. Filter the… pic.twitter.com/nNkhVeJxNr
